1. Information We Collect
We may collect the following types of personal information when you use our website:
- Personal Identification Information: Name, address, email, phone number, government-issued ID (for verification), and date of birth.
- Payment Information: Credit/debit card details, bank account information, and transaction history.
- Account Information: Username, password, and security questions.
- Technical Data: IP address, browser type, device information, access times, and referring URLs.
- Location Data: To verify transaction origin and prevent fraud.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To facilitate transactions, including buying and selling gold.
- To verify your identity and comply with legal obligations (such as anti-money laundering laws).
- To provide customer support.
- To communicate with you regarding orders, updates, promotions, or policy changes.
- To monitor usage and improve our website’s performance and security.
3. Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: With vendors who perform services for us, such as payment processors, hosting services, or ID verification.
- Legal Requirements: When required by law or in response to valid legal processes, such as a court order, subpoena, or law enforcement request.
Data Security
We implement appropriate security measures to protect your information, including encryption, secure servers, and access controls. However, no online transmission or storage method is 100% secure.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing communications.
- Restrict or object to certain processing of your data.
To exercise any of these rights, please contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website traffic, and serve targeted advertisements. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.